1. Remote Desktop to abpn-dc
2. Login with your own credentials
3. Search for Active Directory - Users and Computers
4. Right-click abpn.com and select Find
5. Enter user name to find
6. Right-Click found name
7. Select Reset Password
8. Enter a new password and confirm (give to user)
9. Select Unlock and Reset Password on Next Login as needed
10. Advise user that after they are in, they can do Cntrl-Alt-Del to reset their password themselves
11. NOTE: Lockouts end after 15-20 minutes, so if it's been more than 20 minutes, user should try again.
