General Info

Reinstate Lapsed Certificate
 For the HD - [#6160] Reinstate certification #169058 : American Board of Psychiatry and Neurology,  -- Reinstate steps -- CCStatusId = 1 - meeting, ...
Tue, 25 Mar, 2025 at 11:48 AM
Checking data when Temporal Table won't turn on
Use the following query to check the Certificate table for overlapping timestamps.   select ant.*,post.* , DATEDIFF(day, ant.ValidTo, post.ValidFrom) f...
Tue, 1 Apr, 2025 at 10:28 AM
Switch someone from Exam to ABCC
SSRS report to refer- http://reports.abpn.com/Reports/report/ABCC/ABCC%20(Operations)/CCAssessmentPathway_ABCCStatusPerformance_byDiplomate -- First ...
Fri, 11 Apr, 2025 at 1:07 PM
Add New Accommodation Code to BC
Exam Admin requests that a new Pearson Vue accommodation code be added to BC. This can be done in one of 2 ways. 1. Insert a row to [WebCad].[dbo].[...
Wed, 30 Apr, 2025 at 11:58 AM
BC suddenly giving 500 error after viewing physician
If staff are suddenly unable to access BC from home due to a 500 error, first have them restart their machine and reconnect to their router and VPN.  If the...
Thu, 1 May, 2025 at 11:38 AM
Investigation Updated by Analyst - From: noreply@alienvault.com
From: noreply@alienvault.com
Wed, 28 May, 2025 at 4:01 PM
Physician Can Access Physician Portal But Not Oasis Platform
If physician can access Physician Portal but not Oasis, find out if there was a recent email address update in BoardCert and/or check the email address save...
Fri, 3 Oct, 2025 at 9:54 AM
Connect Laptop Wirelessly to Conference Room Monitor to Present
1. Use Monitor/TV remote and select the VGA button\ 2. A blue screen will appear (may take a few seconds) 3.The blue screen contains an IP address and a M...
Thu, 23 Oct, 2025 at 11:59 AM
Physician Can't Access Their Articles in Oasis
Sometimes we get helpdesk tickets that a physician can access their portal and see their ABCC component with no issue, but when they access the Oasis platfo...
Thu, 23 Oct, 2025 at 12:05 PM